This information is continually analyzed, and the analysis is integrated into the business practices of the organization. Consequently, our needs assessment, which focuses on both prevention and treatment, is a continual process that spans agencies, including social service agencies and State agencies, referral sources, the legal system, and our clientele. For example, we survey our clientele during treatment, as part of the required attendance of Family Week activities, State mandated surveys, after discharge, in our follow-up surveys, client satisfaction surveys, and a suggestion box located in the lobby.
In addition to conducting ongoing needs assessment with other agencies and referral sources, we regularly survey our clientele, which provides another way to assess community needs, to which we respond in a constructive fashion. Cornerstone collaborates with a wide variety of social service agencies by participating in regularly scheduled meetings, which keeps Cornerstone in touch with the needs of the community. Our assessment of community needs is an ongoing process. Examples include: Hearing Our Consumer Voice: The 2011 Consumer Survey The 2010 Wyoming Prevention Needs Assessment: State of Wyoming Profile Report (WYSAC) and Wyoming s 2011 Youth Risk Behavior Survey. NEEDS FOR SERVICE AREA SERVICE DELIVERY PLAN Cornerstone Behavioral Health (hereinafter Cornerstone ) is active in assessing the needs of the community by collecting and analyzing data from available resources. Written 1994 Revised: 1997 Revised: 2000 Revised: 2003 Revised: 2006 Revised: 2009 Revised:ģ TABLE OF CONTENTS - POLICY AND/OR PROCEDURE: SECTION I: PROGRAM QUALITY Service Delivery Plan Consent for Services 18 Client Refusal to Sign Paperwork 18 Criteria for Admission/Re-Admission Accessibility of Treatment 19 Developing a Waiting List 20 Order of Selection for Admission of Persons Awaiting Services Ineligible for Services 21 Psychological Screening Substance Abuse Evaluations 22 Client Rights Confidentiality Financial Agreement - Fee for Services Sliding Fee Scale Substance Abuse Quality of Life (QOL) Client Orientation to Cornerstone Behavioral Health 29 Coordinating Client Services 29 Filing Grievance Initial and On-Going Assessment Client Duplicate Charts 32 Client Treatment Records Time Frames for Making Entries Into Client Charts and Completing Reports Direct Involvement of the Client in the Decision Making Process 34 Individual Plan for Client Client Follow-Up 37 Transition/Discharge Planning 38 Transition/Discharge Summary Plan Referrals of Needed Client Services Release of Information 43 Obtaining Previous Diagnostic Medical & Other Reports 43 Coordination of Prevention, Treatment and Transition/Discharge Planning Medication Use and Storage of Pharmaceutical Samples 45 Psychiatric Advance Directives Special Needs Use of Special Treatment Intervention 49 Crisis Intervention Quality Assurance Records Review 51 Medicaid Quality Assurance Plan Weapons and Violence 54 Nonviolent Practices 54 Smoking & Smokeless Tobacco Use 55 AbstinenceĤ Alcohol and/or Other Drugs and Psychiatric Disabilities 56 Controlled Substances at Cornerstone 56 Child/Adolescent Being Suspended from School While in Treatment 57 Recruitment and Retention Plan for Psychologists Staff Training Supervision of Direct Service Personnel SECTION II: MRSI-NOTICE OF PRIVACY PRACTICES SECTION III: THE INTERNSHIP PROGRAM The Internship Program Goals Expectations for Interns Supervision Didactics Observational Learning/Technology-Assisted Consulting Administration of the Internship Evaluations Additional Educational Opportunities Vacation/Professional Leave What if Problems Arise? Frequently Asked Questions Evanston/Rocky Mountains Cornerstone s Staff Internship - POLICIES AND PROCEDURES Intern Recruitment/Public Disclosure Intern Selection Administrative and Financial Assistance Intern Rights and Responsibilities Intern Performance Evaluations Due Process and Grievance Procedure for Interns and Training Staff Outline of Internship Program Goals, Objectives, Competencies, and Activities Allocation of Intern Hours -4-Ħ 195 Feather Way Post Office Box 6005 Evanston, WY Telephone (307) Fax (307) I.
#Cornerstone behavioral health manual#
All Rights are Reserved No part of this manual may be duplicated in any form without prior written consent of Mountain Regional Services, Inc. Box 6005 Evanston, WY Policy & Procedure Manual Copyright 2000 by Mountain Regional Services, Inc. 1 CORNERSTONE BEHAVIORAL HEALTH Policy & Procedure ManualĢ CORNERSTONE Behavioral Health -A Division of Mountain Regional Services, Inc Feather Way, Suite 1 * P.O.
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